Learn more about communication with this collection
How to balance flexibility and structure in a hybrid team environment
Understanding the challenges of managing a hybrid team
How to maintain team cohesion
Tell an Anecdote About Your Job
Tell a story about something that was fun or inspiring to you at work.
It will help you make connections: the brain activity of the storyteller and the listener mirror each other, despite the fact that one person is talking and one is listening.
532
1.1K reads
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Be Vulnerable
Make it personal and talk about your journey: talk about your dreams and aspiration, and about what led you to where you are today, etc.
497
1.04K reads
Be Self-Promotional
You’re doing everyone a favor by being honest about what you’re good at and what lights you up.
We need more people who can speak frankly about the value they bring to the clients and organizations with which they work.
523
1.07K reads
Talk About How You Help People
Start your next response with “I help people…” because it usually takes the stereotype away from your job title.
For example: You can say you're a copywriter or you can say you help companies tell compelling stories about their brands.
814
1.65K reads
Make it a Teachable Moment
You are educating the other person on the subject of you.
So instead of just saying your title, explain something he or she might not know about your work or industry.
536
1.04K reads
Be Relevant
Pass on the details about you and your work that are relevant to the person you’re talking to.
Think about what experiences you have that will resonate with the people you’re talking to or be able to help them out in some way.
429
801 reads
Categories And Stereotypes
To the question 'What do you do'? we usually give one-word answers, that allow people to categorize us and create stereotypes. For example:
- I’m in sales. They think: You’re a pushy, sweet-talking charmer.
- I’m a lawyer. They think: You’re the argum...
605
2.95K reads
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Tell a story
When someone tells a story, the brain of the other person may be in sync with the storyteller. If you can stimulate the other person’s brain with a story, you can, in effect, get that person on your side.
"Tell Me"
- A neutral, effective and powerful phrase that one can use in any professional setting politely, is ‘Tell Me’.
- It is a doorway question and other people end up providing valuable information, including their needs, wants and views. This phrase, coupled with good lis...
The Listening Skill
- Listening is one of the most important but hardest skills to achieve. The stuff we want to say, our ego, and impatience get in the way of being a good listener.
- A simple trick to be an effective listener is to focus on listening actively with the intention to summ...
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