Tackling Problems
Aligning on three things before diving into a solution can help ensure teams spend the right amount of time and energy solving every problem.
Start every project with a problem statement that answers these questions:
- What outcome does the customer want?
- Why do they want it?
- What problems currently exist that prevent them from achieving it?
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Stating The Problem
A well-crafted problem statement ensures the team shares an understanding of the core problem your customers are facing. But not every problem is equally important. Some problems need a straightforward solution, while others require more innovation.
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