Learn more about loveandrelationships with this collection
How to prioritize self-care in the workplace
How to adapt to new work arrangements
How to maintain work-life balance
Avoiding discomfort
The first step in the process of developing great rapport and having great conversations is letting the other person know that there is an end in sight, and it is really close.
When you approach someone to start a conversation most people assess the situation for threat before anything else. Discomfort in any conversation with a stranger happens because there is no end in sight.
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Just listen
Listening is the simplest way to validate others. You don’t need to tell your story; just encourage them to keep telling theirs. Make them feel important.
For most of us, our natural reaction is to interrupt, but this means that we are never fully present when so...
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A simple truth about humans
While we are all wired for connection, we care deeply about ourselves, we want to feel important, and we like and trust familiar things.
These ideas are the basic foundation for building rapport with just about anyone.
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Look accommodating
The best nonverbal technique you can use to look more accommodating is to smile.
You could even match the other person’s posture, speech, etc. because our subconscious naturally picks up on and likes familiarity.
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First impressions
You’ll never get a second chance to make a great first impression with people you meet. So with the few minutes to spare to get someone on your side, make the most it. And always remember, the right attitude is everything.
Make sure the other person walks away better for ...
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Speak slowly
If you want to sound more credible, once you begin speaking, speak slowly.
People who speak fast are usually very excited about what they are talking about. It could also mean you know your subject. Speaking slowly, however, gives you more credibility.
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Encourage others
A great conversationalist encourages others to talk about themselves.
Use the ‘RASA’ approach: receive, appreciate, summarise and ask. Also, be curious and ask open-ended questions.
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Trust is a valuable currency
Without it, you can’t build better relationships with anyone.
No matter what you want to achieve in life, building trust from other people will be a big part of your success.
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The 1:1 meeting
- Walk through the agenda. Ask if there’s anything else to add before you dig in.
- If there are hard things to discuss , try to bookend it with 2 positive topics. That way, the close of the meeting doesn’t leave your employee feeling down.
- Do not monopolize th...
Letting there be room for not knowing is the most important thing of all.
When there's a big disappointment, we don't know if that's the end of the story.
It may just be the beginning of a ...
PEMA CHÖDRÖN
Offer or Ask for Help:
Everyone likes to feel like they’re an expert on something. Even if you know a lot about the subject you end up talking about, ask the person to explain things to you. For example,
if a news event comes up, say “...
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