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Without it, you can’t build better relationships with anyone.
No matter what you want to achieve in life, building trust from other people will be a big part of your success.
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We are all wired for connection, we care deeply about ourselves, we want to feel important, and we like and trust familiar things.
These ideas are the basic foundation for building rapport with just about anyone.
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The first step in the process of developing great rapport and having great conversations is letting the other person know that there is an end in sight, and it is really close.
When you approach someone to start a conversation most people assess the situation for threat before anything else. Discomfort in any conversation with a stranger happens because there is no end in sight.
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The best nonverbal technique you can use to look more accommodating is to smile. You could even match the other person’s posture, speech, etc. because our subconscious naturally picks up on and likes familiarity.
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People who speak fast are usually very excited about what they are talking about. It could also mean you know your subject. Speaking slowly, however, gives you more credibility.
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For most of us, our natural reaction is to interrupt, but this means that we are never fully present when someone is talking.
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Use the ‘RASA’ approach: receive, appreciate, summarise and ask. Also, be curious and ask open-ended questions.
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Make sure the other person walks away better for having met you.
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Acknowledging your own fallibility and human imperfection can go a long way toward making yourself relatable. Especially if there’s a power dynamic where someone is asking for your advice, attention or help, you want to put the other person at ease.
Taking the time to call or meet in person also expresses humility.
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