Keep Communication Active - Deepstash

Keep Communication Active

If someone has already purchased a product or engaged with your content, you want to keep them communicating.

Instead of replying with an emoji or a “Thanks!”, keep the conversation flowing with a question. Ask for feedback, get their views on the best feature for a product, and generate a little more back and forth to hold their attention.

The longer you keep them engaged, the more you get to establish your brand identity, present yourself as an expert on a topic, and make sure they remember your excellent customer service.

11

25 reads

CURATED FROM

IDEAS CURATED BY

kieronl

I am young & restless.

The idea is part of this collection:

Deep Dive Into The Fashion Industry

Learn more about marketingandsales with this collection

The history of fashion

The impact of fashion on society

The future of the fashion industry

Related collections

Similar ideas to Keep Communication Active

When Introducing a Complementary Feature

If your customer purchased your product to achieve a particular goal “A” do but they’re currently only using 2 out of 10 of the main features needed to achieve the goal “A”, use your customer success software to compare actions between your customer and users with similar attributes.

You’r...

Better At Conversations

Better At Conversations

  1. Research has found that “Hello, how are you?” is the most effective conversation starter, but you can use context, like impressions or the location, in its place.
  2. Bring up topics, look for ideas and ask questions that spark energy or get the person excited.
  3. The eyebro...

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates