Communication

Today’s hybrid leader must acquire good writing and speaking skills as well as competency on various platforms.

Quick tips to become a better communicator in a hybrid work environment:

• Text is okay for short updates or requests
• Keep emails simple and short with the action item as the end
• Space and format emails for easy reading
• Difficult conversations require video or in-person meetings
• Phone trumps email for complex issues.

If there’s too much confusion, excessive unresolved conflict, and lack of follow-through, it could be due to ineffective communication.