The hybrid work environment creates new challenges for leaders, including:

• How to keep everyone focused amid so much change
• When and how to communicate when some workers are on-site while others work remotely
• How to make fair decisions

Clarity can be as simple as guiding an employee to the next right step, sharing a big vision for the future, or accurately describing a particular situation and desired outcome.

Here’s a checklist of areas that contribute to a lack of clarity:

• Policies that a...

Today’s hybrid leader must acquire good writing and speaking skills as well as competency on various platforms.

Quick tips to become a better communicator in a hybrid work environment:

• Text is okay for short updates or requests
• Keep emails simple and short wi...

The hybrid workplace requires leaders to have the capacity and competency to manage conflict among remote workers, virtual teammates, vendors, partners, and contractors.

How to calm down and get clear before handling difficult situations.

• Feel the emotion, but don’t act until...