Ten Human Skills for the Future of Work
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Being aware of how your behavior affects others is at the heart of emotional intelligence.
This means building self-awareness, self-management, social awareness, and relationship management.
Consider the following principles:
In order to get into problem-solving mode, you need to understand the true problem at hand, identify challenges in the way, resist simple solutions, identify constraints and pathways to feasibility, and, above all, make sure you’re open to experimentation.
Among the most effective skills to learn in order to resolve conflict are mastering deep listening, mediation and facilitation.
Giving people the benefit of the doubt and leading with curiosity are also powerful tools.
They are not required just for the sales team. You need to be clear about what you want and what you’re willing to let go of to get it.
A great leader will understand that it’s not enough to build a culture, it needs to be protected and maintained.
A great leader also needs to make difficult decisions and hold everyone, including themselves, accountable.
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Specific vocational skills are essential - coders should be able to code, salespeople should be able to sell. But, we also need soft skills. By only focusing on the seemingly essential skills...
Organizations know how to measure vocational skills. They know how to measure typing skills for example. However, they are less able to measure passion or commitment.
Organizations hire and fire based on vocational skill output. But, getting rid of a negative thinker or a bully is much more difficult. An employee that demoralizes an entire team is hampering productivity.
If you've got the vocational skills, you're of little help without the human skills. The soft skills, or rather real skills, can't replace vocational skills, but amplify the things you've already been measuring.
For instance, a team member with all the traditional vocational skills is the baseline. Add to that perceptive, charismatic, driven, focused, goal-setting, inspiring, motivated, deep listener, and you have a team member that will benefit the organization in exponential ways.
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Learning styles (visual, auditory etc.) have actually little impact on our ability to learn.
The best way to learn depends on what you’re trying to learn in the first place. The ...
If you try to force yourself to just memorize random facts, you’re likely to forget them.
We will most likely remember only the information that was meaningful to us, that we’ve been able to connect to our lives and our experiences.
We learn best when we perform the tasks we’re trying to learn.
No matter how good your grades were at college, most of your learning takes place once you enter the workplace and start applying what you've learned.
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