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How to communicate effectively with difficult people
How to handle conflict
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Data beats Modal Bias
The concept of “modal bias” is simply the thought that our idea or approach is best. We all think that, but it can become much more troublesome when a HiPPO (the highest paid person in a meeting) falls into that trap and we all need to follow it.
Once a HiPPO thinks they have the right answer, the only way to fight back is with data.
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It’s critically important to support business proposals and decisions with data. In the absence of data, you’ll ultimately be forced to do things the boss’s way. Modal Bias ensures that the bosses think that their way is best, unless you can prove otherwise. In a battl...
AVINASH KAUSHIK
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If you can bring data to support your points, your boss should pay attention to that. If your boss repeatedly refuses to see the data, that’s another problem entirely. If you find yourself as the HiPPO in a situation, try to stay open to other ideas and data that may refute what your initial thoughts were.
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Related collections
Other curated ideas on this topic:
Incomplete Data is Misleading
Our brains like to fill up incomplete information based on our prejudice and confirmation bias.
As all data is inherently incomplete, we use our minds to fill the missing information, based on the existing data we have, and that can go obverse.
The Submarine of Analytical Research
This is the path that problem-solving activities follow when undertaken by people who believe that you need the facts first before you can envisage any answer. No data, no solution.
The big benefit of the Submarine route as a problem-solving approach is that you turn lots ...
Hindsight Bias
Hindsight bias is a false belief that our judgement is better than it actually is when we look back and see the events. Reality appears more predictable after an event happens. This is also known as the ‘Knew-it-all-along effect’.
This bias makes people less accountable fo...
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