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Innovation is key to work thinking and living, 10 faces of innovation by tom kelley is a great guide to innovative thinking leading to design thinking
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Anthropologist Bronisław Malinowski noted in 1923 that a great deal of talk "does not serve any purpose of communicating ideas" but "to establish bonds of personal union." He also said that small talk was merely a way to fill the silence.
He was wrong. Small talk is not ju...
Aim to become something of a “corporate anthropologist,” observing the relationships between co-workers and superiors and paying attention to informal social networks.
By observing the communication and relationships that surround you at work, you might discover that in...
If you mimic your opponent (in a subtle way), they are more likely to believe you.
For example, if they are sitting cross-legged, wait a few seconds and cross your legs too. And make sure that what you are doing is not too obvious.
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