Communication is one of the most critical components of organizational life, and it is far too important to leave to chance.
What’s the preferred way of communicating, both formally and informally? What should be the frequency of communication? What are the protocols for communication at different levels – while reporting to the manager or even upper management?
If your employees aren't sure what's expected of them, it not only impedes progress, it can also lead to high levels of frustration. Members of Forbes Coaches Council offer tips for setting expectations in a way that informs and motivates your employees.
Setting expectations for your employees is an essential responsibility that many business owners gloss over. Clear employee expectations benefit not only your staff, but your business as a whole. Belinda Wee, Ph.D., an associate professor at Husson University's School of Business and Management, said management must communicate, both verbally and in writing, the level of performance they require from each employee in order to receive their desired results.
One-on-one meetings are a great tool for managers and employees. The allow you to check in with the team's morale and to get to know the people you are working with better. Effective one on one meetings are also great for getting employee feedback which is extremely important for managers.