Learn more about leadershipandmanagement with this collection
Conflict resolution
Motivating and inspiring others
Delegation
Communication is one of the most critical components of organizational life, and it is far too important to leave to chance.
What’s the preferred way of communicating, both formally and informally? What should be the frequency of communication? What are the protocols for communication at different levels – while reporting to the manager or even upper management?
177
2.25K reads
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It’s crucial for your team to know exactly what is expected of them.
The unwritten rules about the level of quality expected in the work, and the depth of knowledge that needs to be displayed, are what defines a successful work project.
What are the boundaries of an employee’s resp...
166
1.44K reads
It’s the responsibility of the manager to make sure that the organizational principles, behaviors, values, and overall expectations are clarified.
All employees bring their past experience and habits with them. If those experiences and habits differ from the organizational culture, non-clar...
161
1.12K reads
When working closely together with multiple people on multiple tasks, it’s important to keep track of your time and that of the others working with you.
156
1.36K reads
169
868 reads
One of the top reasons for unhappiness in the workplace is communication issues with one’s manager/supervisor.
Managers tend to make incorrect assumptions that employees have all of the information needed about what needs to be done, without having to communicate it clearly to...
183
1.58K reads
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A critical task of a leader is communication. It is better to err on the side of communicating more frequently than under-communicating because leaders thought everyone knows what is expected of them. During a crisis, under-communicating can be disastrous.
The content of the communication ...
Highly successful leaders sometimes struggle to communicate with people that they know well. This error is not prevalent while talking to strangers, and is called the Closeness-Communication Bias, and is due to an illusion of insight while communicating with friends or c...
Sellers must first build their pipeline, then ensure as much accuracy as possible in the numbers they offer. Then the sales manager is responsible for communicating the combined pipelines of their team to upper management.
It’s common for sales managers to trust some of their folk...
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