If you find that you’re stuck in a conversation that isn’t going anywhere, a change of scenery can work wonders. So take your conversation outside.
It will reduce stress levels, increase positive emotions, spark creativity, and foster a sense of openness. All these will have a positive effect on your conversations.
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Research found that only 7 percent of communication comes from the words you use; the rest of what you communicate comes from your voice and tone (38 percent) and your body language (55 percent).
So that means when you send a virtual message, 93 percent of what you’re trying to communicate may be lost.
Small talk might not be that meaningful, but it does have a few benefits: it can make you happier and it can boost the brain’s executive functions responsible for everything from attention and focus to time management to organization.
Listening is the most important part of having a quality conversation—and it’s also the area most people struggle with.
So if you want to improve the quality of your conversations at work, look for opportunities to develop and practice your listening skills.
Open office layout cuts face-to-face conversations by as much as 70 percent. The fact that an entire department could hear you talking with someone can block you from seeking connection.
Search for or create pockets of privacy within those open workspace (for example, use a conference room or a designate a quiet zone).
Let others to talk about themselves first. Then, you’ll be able to sell yourself more naturally.
If they are interested in what you have to offer, you can naturally transition into a pitch that interests them. A lot of times, a person will self-identify a need right after you talk about what you do.
Workers crave a sense of authentic connection with others and the best way to do that is by bringing people together in person. But it's not always a viable alternative.
One way to do that is to try to give everyone the same day off, give people a “theme” for an activity of their choosing on that day, and find a way for the team to share their adventures. This could be during a team call or a shared photo library.
When having a difficult conversation, be direct and get to the point quickly.
Difficult conversations become even more difficult when the delivery is complicated.
Most of the time, the person you're talking to knows that a critique is coming, so rather than dancing around the subject, just get to it.