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Research found that only 7 percent of communication comes from the words you use; the rest of what you communicate comes from your voice and tone (38 percent) and your body language (55 percent).
So that means when you send a virtual message, 93 percent of what you’re trying to communicate may be lost.
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Small talk might not be that meaningful, but it does have a few benefits: it can make you happier and it can boost the brain’s executive functions responsible for everything from attention and focus to time management to organization.
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Listening is the most important part of having a quality conversation—and it’s also the area most people struggle with.
So if you want to improve the quality of your conversations at work, look for opportunities to develop and practice your listening skills.
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Open office layout cuts face-to-face conversations by as much as 70 percent. The fact that an entire department could hear you talking with someone can block you from seeking connection.
Search for or create pockets of privacy within those open workspace (for example, use a conference room or a designate a quiet zone).
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If you find that you’re stuck in a conversation that isn’t going anywhere, a change of scenery can work wonders. So take your conversation outside.
It will reduce stress levels, increase positive emotions, spark creativity, and foster a sense of openness. All these will have a positive effect on your conversations.
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Let others to talk about themselves first. Then, you’ll be able to sell yourself more naturally.
If they are interested in what you have to offer, you can naturally transition into a p...
Ask at least one question before changing topic to show you’re engaged. Gathering details makes it more likely that you’ll be able to establish a connection with the other person or find a way you can lend a hand.
Take a look at the person’s LinkedIn or Twitter account to get an idea of his tone, interests, etc. You’re always at an advantage when you know more about a person. It will be easier to relate to him and you might avoid awkward conversations.
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Workers crave a sense of authentic connection with others and the best way to do that is by bringing people together in person. But it's not always a viable alternative.
One way to do that...
A co-located office develops its own personality through inside jokes, shared experiences, and a collaborative environment. A remote team needs to develop something similar.
Creating specific Slack channels based on interests and book clubs where the company funds the books are the easiest ways to do this for remote workers.
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"It's important to make the individual you are speaking with feel heard and understood. If you're not engaged in t..."
Your environment affects your personal relationships. Technologies like social media are making conversations harder and less engaging. But getting rid of it isn't necessarily the cure-all for most of our social interactions.
If you have you've been feeling disconnected you can develop your conversational skills if you persist.
Be engaged and listen to what they are saying. Show interest, ask questions and clarifications. This shows others that you care about what they are saying, and about them in the bigger picture.