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Deal With Conflict Directly
The best managers don’t avoid or bulldoze over conflicts, as doing so is harmful to cooperation. They understand people will have to keep working together in the future and that constructive and fair solutions are the ideal.
90
558 reads
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Accept Management’s Inherent Difficulty
- Don't waste time and mental energy wishing it weren't so.
- Accept that frustrations and difficult situations go with the territory of management.
- Understand that that's why management is better paid.
- Approach employee "issues" positively, like an intriguing puzzle to s...
99
751 reads
Think In Terms Of Assets And Liabilities
Always consider if a problematic employee still adds real value to the organization. Sometimes they subtract more than they add, and liabilities should be let go.
90
485 reads
Be Empathetic
Someone may be hard to manage due to new external factors or something in your own management style. If you can look at a problematic situation holistically and gain insights into why someone is acting a certain way, that can lead you to a constructive solution.
87
463 reads
Get Help When Necessary
Get perspective on a difficult employee from someone whose judgment you trust. It isn't a sign of weakness, but of sensible judgment.
Human Resources is especially helpful, so make a point of establishing close working relationships with them and also with those you feel are especial...
80
402 reads
Set Clear Measurable Goals
This makes it clear if employees are on track and have reached their performance targets. With clear goals there is no space for arguing in case of failure, only correcting.
90
409 reads
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How to deal with conflict
- Recognise, understand and deal with conflict – it will not resolve itself
- Never be seen as subjective or having favourites
- Be seen as fair and consistent
- Always have a clearly defined code of conduct with an understanding that breaking this wil...
Conflict Styles: Conflict-Avoiding Arguer
A person avoiding conflicts will ensure the work relationship does not turn sour, and will let conflicts go. While it may make things easy, their own voice is stifled, and their silence comes off as inaction.
If we see a coworker completely avoiding arguments, we may need...
An Ideal Workplace And The Need For Conflict
In an ideal workplace, teams would work together in harmony, celebrate each other’s accomplishments and support each other, while spending quality time together. The reality is that 85 percent of employees across levels report conflicts at the workplace.
The Team leader plays a great role ...
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