How to deal with conflict - Deepstash
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How to deal with conflict

  • Recognise, understand and deal with conflict – it will not resolve itself
  • Never be seen as subjective or having favourites
  • Be seen as fair and consistent
  • Always have a clearly defined code of conduct with an understanding that breaking this will not be tolerated
  • Know when to come down firmly and when to hold back
  • Deal with the behaviour and the situation without attacking the identity of the individual

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Causes and dangers of work conflict

  • Causes. Anything from competition, manipulative individuals, bruised egos, jealousy, blame games, unfair handling by superiors, to miscommunication and misunderstandings.
  • Dangers. Include Infighting among staff, a loss of morale and loyalty to the employer, a ...

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Benefits of dealing with conflict

  • Higher staff morale
  • Better staff retention
  • Higher productivity
  • Financial gain
  • Healthy work environment
  • Effective team work

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