deepstash

Beta

4 Tips to Become a Master at Managing Conflict at Work

How to deal with conflict

  • Recognise, understand and deal with conflict – it will not resolve itself
  • Never be seen as subjective or having favourites
  • Be seen as fair and consistent
  • Always have a clearly defined code of conduct with an understanding that breaking this will not be tolerated
  • Know when to come down firmly and when to hold back
  • Deal with the behaviour and the situation without attacking the identity of the individual

69 SAVES


This is a professional note extracted from an online article.

Read more efficiently

Save what inspires you

Remember anything

IDEA EXTRACTED FROM:

4 Tips to Become a Master at Managing Conflict at Work

4 Tips to Become a Master at Managing Conflict at Work

https://www.communicaid.com/communication-skills/blog/communication-skills-2/managing-conflict-in-the-workplace/

communicaid.com

3

Key Ideas

Causes and dangers of work conflict

  • Causes. Anything from competition, manipulative individuals, bruised egos, jealousy, blame games, unfair handling by superiors, to miscommunication and misunderstandings.
  • Dangers. Include Infighting among staff, a loss of morale and loyalty to the employer, a destructive work atmosphere, anger and gossip among staff, barriers between individuals and teams, power struggle, non-co-operation, and a high attrition rate, particularly of efficient and effective staff.

How to deal with conflict

  • Recognise, understand and deal with conflict – it will not resolve itself
  • Never be seen as subjective or having favourites
  • Be seen as fair and consistent
  • Always have a clearly defined code of conduct with an understanding that breaking this will not be tolerated
  • Know when to come down firmly and when to hold back
  • Deal with the behaviour and the situation without attacking the identity of the individual

Benefits of dealing with conflict

  • Higher staff morale
  • Better staff retention
  • Higher productivity
  • Financial gain
  • Healthy work environment
  • Effective team work

EXPLORE MORE AROUND THESE TOPICS:

SIMILAR ARTICLES & IDEAS:

Interpersonal Issues

When it happens in the workplace, it can reduce productivity and make a dent in morale. 

It takes on the shape that one person, or a group of people, frustrates or hampers another person...

Types of Interpersonal Conflict
  • Policy Conflicts: disagreements about how to deal with a situation that affects both parties. 
  • Value Conflicts: they are typically pretty difficult to resolve because they are more ingrained.
  • Ego Conflicts: losing an argument, or being thought of as wrong, can actually damage a person’s self-esteem. This is like a power struggle.
What Causes Interpersonal Conflict
  • Frustration and stress
  • Misunderstandings
  • Lack of planning
  • Bad staff selection
  • Poor Communication

one more idea

How Navy SEALs manage stress
Navy SEALs face some of the most difficult situations any human could encounter. Because of this, they've developed ways to apply the emerging science of grit, resilience, and emotional regulation...
A simple exercise for calm

It's called box breathing or four-square breathing.

Here's how it works:

  • Breathe in for four seconds.
  • Hold the air in your lungs for four seconds.
  • Exhale for four seconds.
  • Hold your breath, lungs emptied, for four seconds.

Box breathing improves your ability to regulate your emotions and help you feel more in control and able to deal with challenges.

Happiness

Happiness and satisfaction are subjective concepts – while for some of us monetary benefits can be equated with job satisfaction, some might strive for recognition of their hard-work and los...

Workplace Happiness defined

In a fundamental sense, workplace happiness comes when:

  • We enjoy doing the tasks assigned to us
  • We feel right about the people we are working with
  • We are happy with the financial benefits we get from the job
  • We have the scope of improving our existing skills
  • We feel respected and acknowledged at work
Importance Of Happiness At Work

Happy employees are compulsory for a growing business.

A study on organizational success revealed that employees who feel happy in the workplace are 65% more energetic than employees who don’t. They are two times more productive and are more likely to sustain their jobs over a long period of time.

3 more ideas