With People Outside Your Team

Leadership involves creating a compelling vision of the future, communicating that vision, and helping people understand and commit to it.

Managers, on the other hand, are responsible for ensuring that the vision is implemented efficiently and successfull...

Meetings of all kinds, and regular ones in particular, are notorious for wasting people's time, so it's well worth mastering the skill of running effective meetings.

Being in charge, it’s easy to assume you know what others are saying, or that listening isn’t important and that your ...

• Thinking your current job knowledge and technical skills are enough to be a manager. Good management and people skills can be more important than technical skills.
• Failing to consult regularly with your boss, in an attempt to show that you can cope on your own.
• Approaching yo...

When you are faced with potential discipline issues, take time to gather information about the situation, decide what you're going to do, and act. Discipline issues often get worse and rarely go away by themselves, bringing conflict to the team.

There's only so much that you can achieve working on your own, that's why it's important to delegate effectively. To successfully delegate:

• Explain what your team's role and goals are. Or even formalize it in a team charter, which can also be useful for keeping the team o...

Teams are made up of individuals who have different outlooks and abilities, and are at different stages of their careers. Some may be challenged by the tasks you assign and need help while others may be unchallenged, and may be looking for opportunities to stretch their skills.

It's...