Learn more about mentalhealth with this collection
How to create a productive workspace at home
How to balance work and personal life while working remotely
How to maintain focus and motivation while working remotely
Owning your part
Consider your blind spots that could contribute to their anger. How you engage with your team can increase the tension or improve trust.
Once you've identified your blindspots, be willing to publicly own the areas where you need to improve and request feedback and advice. This approach can shift perceptions from negative to positive.
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Stabilise your emotion before reacting to theirs
There are three damaging reactions to your team's anger.
- Dismissing the team's grievances, believing they need to get over it.
- Deflecting issues. First showing interest, but then changing the subject and not doing anything about it.
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Lean into their anger with an intent to learn
Accept the feedback that your team is frustrated without judging your team or yourself. Ask for more information, demonstrating that you care to acknowledge it. Then reframe the concept of anger as a part of the human condition that, when managed effectively, can improve the drive across your tea...
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Managing anger in the workplace
Recent research from Gallup shows that daily rates of anger, stress, worry and sadness among American workers are worse than over the past decade.
As a team leader, you are responsible for managing your team's moods without letting their anger impact your effectiveness.
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Redesign team goals together
Once you have de-escalated emotions, you can channel their frustration toward more constructive outcomes.
- Helping your team redirect their frustration toward a battle that benefits others can help spark creativity around what changes to make.
- Design goa...
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The SAFE Technique: Engage
Once you don't feel so down, ask people you trust to help identify your blind spots and talk about improving these areas. Then look at the feedback you've received and compare it to what your boss said.
- Are there overlaps between the feedback of your...
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