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Owning your part

Consider your blind spots that could contribute to their anger. How you engage with your team can increase the tension or improve trust.

Once you've identified your blindspots, be willing to publicly own the areas where you need to improve and request feedback and advice. This approach can shift perceptions from negative to positive.

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Once you have de-escalated emotions, you can channel their frustration toward more constructive outcomes.

Recent research from Gallup shows that daily rates of anger, stress, worry and sadness among American workers are worse than over the past decade.

Accept the feedback that your team is frustrated without judging your team or yourself. Ask for more information, demonstrating that you care to acknowledge it. Then reframe the concept of anger as a part of the human condition that, when managed effectively, can improve the drive across your tea...

There are three damaging reactions to your team's anger.

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