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The Four Ways To Assert Yourself

The Four Ways To Assert Yourself

When you act assertively, you can combine that attitude with either anger or warmth in four ways:

Angry and assertive – People who use this approach demean and insult others. This behaviour is rare in most workplaces. 

Angry and not assertive – People who use this tactic mix hostility and low assertiveness to create an attitude of “cold contempt.” Eventually, employees may avoid or conspire against each other.

Warm and not assertive – People who act this way are often seen as “doormats.”

Warm and assertive – Unlike the first three combinations, this mixture can yield positive results. 

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