Separating good from bad actions

Dividing leaders and their actions into "good" and "bad" oversimplifies a more complex reality of human behavior. People act differently depending on their circumstances and the various roles they play. For example, leaders may behave differently with their families than they do at work.

Achieving important objectives require behavior that is different from a leader's inherent traits. The lack of these attitudes cannot be used as an excuse. Certain behaviors and skills can be learned.