Likeability is a quick judgment

In less than one-tenth of a second of seeing someone for the first time, our brain processes information about the person’s face—which leads to quick conclusions about a new acquaintance’s qualities, including trustworthiness, competency, friendliness, honesty and morality.

He does not personally have to make all decisions, or write all code, or do all releases. He is typically a squad member or chapter lead who has other day-to-day responsibilities in addition to the system ownership. However, from time to time he will take a “system owner day” and do housekeeping ...

Hindsight bias is a false belief that our judgement is better than it actually is when we look back and see the events. Reality appears more predictable after an event happens. This is also known as the ‘Knew-it-all-along effect’.

This bias makes people less accountable fo...