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26. Keep a rethinking scorecard. Don’t evaluate decisions based only on the results; track how thoroughly different options are considered in the process. A bad process with a good outcome is luck. A good process with a bad outcome might be a smart experiment.
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Check out these important #ideas from my favourite book: Think Again!
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Humans have a tendency to suffer from "tunnel vision" — we assume the first idea that comes to mind will be correct, thanks to our natural intelligence. However, in a turbulent world, having the ability to unlearn and rethink is in fact far more powerful. Rethinking is the business superpower of the 21st century.
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