If you’re serious about retaining the people on your team (as you should be), consider conducting “stay” interviews. These are discussions where you ask loyal employees key questions to understand how engaged they are. The information you gather can help you tackle common retention issues. Here are four questions to try:
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How to ask open-ended questions
How to avoid awkward silences
How to show interest in others
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As your boss talks, actually listen and don't just think of a rebuttal. Ask open-ended questions to show you are engaged in the conversation.
It means finding common ground with the person you're talking to and showing that you understand their point of view. When you talk about things that the other person is interested in, they're more likely to be engaged in the conversation and to feel like you're on their side.
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