The SAFE Technique: Acknowledge - Deepstash

The SAFE Technique: Acknowledge

As your boss talks, actually listen and don't just think of a rebuttal. Ask open-ended questions to show you are engaged in the conversation.

  • Your questions are a paraphrase of what your boss says. "I hear you say X, which to me sounds like Y. Is that correct?"
  • Avoid "why" questions as it tends to put the speaker on the defensive. "Why would you say I am not a team player?"
  • Watch your tone. Try to keep it warm and your pitch low.

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valentinawdd

Creator. Unapologetic student. Lifelong coffee ninja. Internet nerd. Bacon lover.

The idea is part of this collection:

Daring To Be Vulnerable

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