Lean Into Listening

With every challenging situation we encounter, ask questions such as “What is the lesson here?” 

Ask constructive questions based on learning and priorities, and we can gain the proper perspective to help us tackle the situation at hand. 

1. Hire for curiosity. Identify naturally curious people through interview questions and tests.
2. Model inquisitiveness. Leaders can encourage curiosity throughout their organizations by being inquisitive themselves.
3. Emphasize learning...

1. Be fully present. Avoid distractions and multitasking, focusing exclusively on the other person.
2. Ask a question to better understand and help the conversation go deeper.
3. Question more. Good questions make for great conversation. The more you listen, the m...