You've Made A Mistake. Now What?
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Make use of your support network
A healthy support network is beneficial if it has authentic trusting relationships, has a varied range of perspectives, and follows the 'give and take rule'.
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When making mistakes
Do:
- Admit and accept responsibility.
- Demonstrate that you have learned.
- Show that you can still be trusted in the future.
Don't
- Be defensive or blame your colleagues.
- Make mistakes that break trust.
- Hold back, and stay persistent.
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Admit and acknowledge your mistake
- It’s critical to be transparent, and candid own up to the mistake, and not blame others.
- Even if it was a group mistake, acknowledge your role instead of hiding.
- In cases where someone was hurt, issue an apology, but don’t apologize too much, or be defensive.
- The key is to be action-oriented and focus on the future.
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Get Back out there
Try to get back and rebuild your confidence, by focusing on the future, with a resilient attitude.
Perseverance is the key to getting back in the game.
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No two mistakes are alike
- Mistakes are always unique and different, and some can be tough to recover from.
- Mistakes that involve breaking someone’s trust are harder to recover from.
- It is advisable to issue a sincere apology and be patient.
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Mistakes at Work
- Most people unconsciously overreact about their mistakes.
- It is much better to accept mistakes, learn from them, and move on.
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