You've Made A Mistake. Now What? - Deepstash

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You've Made A Mistake. Now What?

https://hbr.org/2010/04/youve-made-a-mistake-now-what

hbr.org

You've Made A Mistake. Now What?
Anyone who has worked in an office for more than a day has made a mistake. While most people accept that slip-ups are unavoidable, no one likes to be responsible for them. The good news is that mistakes, even big ones, don't have to leave a permanent mark on your career.

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Mistakes at Work

Mistakes at Work
  • Most people unconsciously overreact about their mistakes.
  • It is much better to accept mistakes, learn from them, and move on.

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Admit and acknowledge your mistake

Admit and acknowledge your mistake
  • It’s critical to be transparent, and candid own up to the mistake, and not blame others.
  • Even if it was a group mistake, acknowledge your role instead of hiding.
  • In cases where someone was hurt, issue an apology, but don’t apologize too much, or be defensive.
  • The key is to be action-oriented and focus on the future. 

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Make use of your support network

Make use of your support network

A healthy support network is beneficial if it has authentic trusting relationships, has a varied range of perspectives, and follows the 'give and take rule'.

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Get Back out there

Get Back out there
Try to get back and rebuild your confidence, by focusing on the future, with a resilient attitude.
Perseverance is the key to getting back in the game.

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No two mistakes are alike

No two mistakes are alike
  • Mistakes are always unique and different, and some can be tough to recover from.
  • Mistakes that involve breaking someone’s trust are harder to recover from.
  • It is advisable to issue a sincere apology and be patient.

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When making mistakes

When making mistakes

Do:

  • Admit and accept responsibility. 
  • Demonstrate that you have learned. 
  • Show that you can still be trusted in the future. 

Don't 

  • Be defensive or blame your colleagues. 
  • Make mistakes that break trust. 
  • Hold back, and stay persistent.

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Limiting Mistakes With Humor

Humor is a great psychological tool to get and keeping people on your side. Use it wisely, and use it often—especially when you screw up.

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The Tom Brokaw Method

... to recover from a mistake with humor:

  • Acknowledge the mistake. There’s no hiding it now. Everyone saw!
  • Correct the mistake. If it’s necessary, make whatever correction you need to get things back on track.
  • Make a joke. Make fun of yourself. Get everyone laughing and they won’t care anymore.
  • Move on! And don’t bring up your flub again until you’re totally in the clear.

Acknowledge your mistakes

Never try to cover up or blame others for what went wrong. If you messed up, admit it and own it. 

Admitting your mistakes earns you the respect o...

Learn from your mistakes

Once you learn from your mistakes, don't repeat them. 

The best leaders know creativity often means breaking rules, making mistakes and learning along the way. Creativity is allowing yourself to make mistakes; leadership is learning from them.

Teach others from your mistakes

When you make mistakes, make a point of teaching others what you've learned. Doing so builds connection and trust. 

The best leaders are the great teachers, coaches, and guides who show us the way after they have been down that path.