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Cultural Intelligence

Cultural Intelligence

Managers who are inclusive are able to adapt to different cultural settings, and function in vibrant cultures, while keeping their own identity and authenticity intact.

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Inclusive managers are humble and courageous, admitting their own mistakes if required and willing to speak up, challenging the status quo.

A high level of commitment from a manager inspires and empowers the team to reach provide their full output.

Inclusive managers show an openness to different ways of doing things, embracing the unknown, uncomfortable and unfamiliar.

The 6 Cs of being an inclusive manager are:

  1. Commitment
  2. Courage
  3. Cognizance of Bias
  4. Curiosity
  5. Cultural intelligence

Inclusive managers know that they need to allow individuals to express their opinions freely, without any retribution or judgement.

Diversity of thought is key to a productive and effective collaboration, driving performance and eventual success.

Personal and organizational biases narrow our field of vision and inclusive managers understand that. They make a deliberate effort to identify various biases and try to prevent them from influencing various decisions.

Diversity in the workplace brings the skills, perspectives, and experiences organizations require to be successful and productive.

These advantages of having a diverse workforce are overshadowed if managers aren't facilitating inclusion, or if there is any bias in the wor...

Inclusive managers do not stifle the flow of ideas, and make people feel valued, respected and listened to. They try to minimize any blind spots and have an open mindset.

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Feeling included in organizations

What leaders say and will contribute up to 70 % to whether an individual will feeling included. 

The more people feel included, the more they speak up, go the extra mile, and collaborate.

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Terminologies

  • SDR - Sales development representatives / sales team members
  • BDR - Business development representative
  • CS - Customer Service

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Take a moment to consider if your employees and team members are coming to you with new ideas and innovations.

To create a sense of security where employees will feel safe to share their ideas, tailor your training strategy to employees ' individual strengths. The employees will feel saf...

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