What is Usability?
Usability is “the extent to which a product helps users achieve goals in a specific use case with effectiveness, efficiency and satisfaction.”
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Usability
Oftentimes, usability is mistaken with user experience, but in reality, it is just a part of it.
Usability, on its own, is also not only ease of use, but rather a sum of multiple aspects:
- effectiveness - the ability to complete a task
- efficiency - effectiveness + speed
Attitudinal Metrics
- Net Promoter Score (NPS) - On a scale of 0-10how willing they are to promote you to their network
- System Usability Scale (SUS)- one of the most popular questionnaires used to assess the usability of a product. It consists of 10 state...
Motion supports usability in four ways
These four pillars represent the four ways where the temporal behavior of user experiences supports usability.
- Expectation: how users perceive what an object is, and how it behaves.
- Continuity speaks both to the user flow and...
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