There are 2 types of UX metrics:
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Managing by outcome is only as good as the defined outcome. There are 3 types, starting from the general to the actionable:
There are different types of adopters at each product stage:
When new customers begin using your product, they are not completely convinced until they start realising the value from it. Onboarding is not just about getting your customer familiar with the product.
It is also about hand-holding the customer in the initial usage which fits right in the...
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