The Five Ws - Deepstash
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The Five Ws

The Five Ws

  • In an email which has an event or plan, we need to give sufficient and concise information.
  • Answer the five Ws: Who, What, When, Where, and Why, as applicable.
  • This reduces the clutter of back and forth emails, and you respect the time of the recipient.

103

501 reads

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Writing Effective Emails

Writing Effective Emails

Successful people write emails that help achieve the objective while not wasting a single moment of the recipient.

The communication tool only works when your words are worthwhile, accurate and touch the right points effectively.

105

804 reads

Topical Personalisation

Topical Personalisation

If you have seen the person do something like make a speech or win an award, a brief mention or congratulation gives a personified touch to your email, increasing the effectiveness of the task or inquiry.

92

652 reads

Please Excuse Typos

Please Excuse Typos

  • Spell Check and proofread your email for common typing errors and spelling mistakes.
  • Don't say 'Please ignore/excuse Typos' as it only sends the message that you don't care.

91

568 reads

Attach the Document

Attach the Document


Check for the attachment that you mentioned in the email.

85

443 reads

Don't Start with "I"

Don't Start with "I"

"When you start with the word “I,” it sends a message that you are more important than the person that you’re communicating with,” 

Jonathan Tisch

CEO - Loews Hotels

104

643 reads

Stick to Facts

Stick to Facts

Do not exaggerate or say things that are not true. You can simply ask for clarification, without stating anything fictitious.

87

582 reads

The Tone

The Tone

  • Often we misrepresent ourselves with an unintended tone.
  • Reread your email for tonal accuracy and politeness.
  • Don't use the word 'you' too much.

95

498 reads

Share your News

Share your News

If there is something new or worthwhile happening in your life, like an incoming trip, or an article you wrote, you could update to the recipient. If they happen to have an opportunity, the news you share helps them recall you better.

88

542 reads

Be aware of Current Happenings

Be aware of Current Happenings

Email communication can be spruced up with something topical regarding current news in the recipients' region, to create an emotional connection and bridge the electronic gap.

88

535 reads

CURATED FROM

CURATED BY

ga_brielle

I get my inspiration from nature and objects around me. I have a passion to colours, typography and skateboards.

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Bottom Line Up Front (BLUF)

Military professionals begin their emails with a brief, staccato statement that states the purpose of the email and the action required, this is called their "BLUF" or Bottom Line Up Front.

An effective BLUF distills the most important information. It helps the reader or t...

Minimize your follow-ups

Minimize your follow-ups

Most of our email is replied on the spot and has incomplete information, which leads to a lot of back and forth dialogue.

To minimize this, reply at a suitable time when you can provide sufficient details, clear action items, due date or deadline if any, and maybe an alternative.

The utility fallacy

Is the tendency, when evaluating the impact of a technology, to confine your attention to comparing the technical features of the new technology to what it replaced.

For example: No one argues that it’s better to send an email than a fax. But the modern knowledge worker now sends ...

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