How Successful People Write Emails To Get What They Want (That'll Help You Achieve Your Goals) - Deepstash

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How Successful People Write Emails To Get What They Want (That'll Help You Achieve Your Goals)

https://www.forbes.com/sites/averyblank/2018/01/02/how-successful-people-write-emails-to-get-what-they-want-thatll-help-you-achieve-your-goals/

forbes.com

How Successful People Write Emails To Get What They Want (That'll Help You Achieve Your Goals)
Every email you send, you spend precious capital. Time is a valuable resource, and you can waste people's time if your communications are not worthwhile or incomplete. Send a few unhelpful emails, and you could lose the person forever. To ensure that people will respond to or act upon your email, be thorough and accurate.

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Writing Effective Emails

Successful people write emails that help achieve the objective while not wasting a single moment of the recipient.

The communication tool only works when your words are worthwhile, accurate and touch the right points effectively.

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Topical Personalisation

If you have seen the person do something like make a speech or win an award, a brief mention or congratulation gives a personified touch to your email, increasing the effectiveness of the task or inquiry.

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Share your News

If there is something new or worthwhile happening in your life, like an incoming trip, or an article you wrote, you could update to the recipient. If they happen to have an opportunity, the news you share helps them recall you better.

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Be aware of Current Happenings

Email communication can be spruced up with something topical regarding current news in the recipients' region, to create an emotional connection and bridge the electronic gap.

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The Five Ws

  • In an email which has an event or plan, we need to give sufficient and concise information.
  • Answer the five Ws: Who, What, When, Where, and Why, as applicable.
  • This reduces the clutter of back and forth emails, and you respect the time of the recipient.

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Don't Start with "I"

"When you start with the word “I,” it sends a message that you are more important than the person that you’re communicating with,” 

Jonathan Tisch

CEO - Loews Hotels

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Attach the Document


Check for the attachment that you mentioned in the email.

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Stick to Facts

Do not exaggerate or say things that are not true. You can simply ask for clarification, without stating anything fictitious.

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The Tone

  • Often we misrepresent ourselves with an unintended tone.
  • Reread your email for tonal accuracy and politeness.
  • Don't use the word 'you' too much.

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Please Excuse Typos

  • Spell Check and proofread your email for common typing errors and spelling mistakes.
  • Don't say 'Please ignore/excuse Typos' as it only sends the message that you don't care.

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Shockingly Unproductive

  • Studies show that employees spend more than five hours per day reading and replying to emailsWhile it may seem like urgent work, email is not the best kind of work.

Facilitate Deep Work

A few smart strategies that can be deployed:

  1. Installing pods for deep work while having common areas for collaborative work.
  2. Wearing headphones that are easily seen to signal that you are not to be disturbed.
  3. Turning your office into a library, following the same culture of quietness where everyone is hushed and respectful.

Email is not Real Work

Real work, by definition, should be rare, valuable and cognitively demanding.

Email does not check any of these boxes, and is, therefore, a pseudo work.

Not Editing Your Work

Not Editing Your Work

Spelling, tone and grammatical mistakes can make you look careless.

  • Don't rely on spell-checkers.
  • Proofread your work.
  • Use a dictionary to look up any words that y...

Delivering Bad News by Email

Written communication channels don't allow you to soften difficult messages with nonverbal cues.

Delivering a message in person makes it easier to pick up on signs that people have misunderstood parts of your message.

Avoiding Difficult Conversations

It's tempting to try to avoid difficult conversations, but this can cause further problems.

  • Preparation is key to handling difficult conversations.
  • Use tools such as the Situation – Behavior – Impact technique to encourage your people to reflect on their behavior.
  • Role-play your conversation first.

The value of solid writing skills

  • Being a good writer helps you stand out from the crowd.
  • Repeated writing mistakes affect your reputation and credibility in the future.
  • Your writing is ...

Kurt Vonnegut

Kurt Vonnegut

"Why should you examine your writing style with the idea of improving it? Do so as a mark of respect for your readers, whatever you’re writing.

The “5 Ws + H” method

... for establishing what and how you will write:

  • Who: Who is my audience?
  • What: What do they need to know?
  • When: When does this apply, when did this happen, or when do they need to know it by?
  • Where: Where is this happening?
  • Why: Why do they need this information?
  • How: How should they use this information?