The Tone - Deepstash
Coffee Culture

Learn more about communication with this collection

The role of coffee in social interactions

Different types of coffee and their preparation

The impact of coffee on society and economy

Coffee Culture

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The Tone

The Tone

  • Often we misrepresent ourselves with an unintended tone.
  • Reread your email for tonal accuracy and politeness.
  • Don't use the word 'you' too much.

95

498 reads

MORE IDEAS ON THIS

Attach the Document

Attach the Document


Check for the attachment that you mentioned in the email.

85

442 reads

Don't Start with "I"

Don't Start with "I"

"When you start with the word “I,” it sends a message that you are more important than the person that you’re communicating with,” 

Jonathan Tisch

CEO - Loews Hotels

104

642 reads

Stick to Facts

Stick to Facts

Do not exaggerate or say things that are not true. You can simply ask for clarification, without stating anything fictitious.

87

581 reads

Writing Effective Emails

Writing Effective Emails

Successful people write emails that help achieve the objective while not wasting a single moment of the recipient.

The communication tool only works when your words are worthwhile, accurate and touch the right points effectively.

105

803 reads

Please Excuse Typos

Please Excuse Typos

  • Spell Check and proofread your email for common typing errors and spelling mistakes.
  • Don't say 'Please ignore/excuse Typos' as it only sends the message that you don't care.

91

567 reads

Topical Personalisation

Topical Personalisation

If you have seen the person do something like make a speech or win an award, a brief mention or congratulation gives a personified touch to your email, increasing the effectiveness of the task or inquiry.

92

651 reads

Share your News

Share your News

If there is something new or worthwhile happening in your life, like an incoming trip, or an article you wrote, you could update to the recipient. If they happen to have an opportunity, the news you share helps them recall you better.

88

542 reads

Be aware of Current Happenings

Be aware of Current Happenings

Email communication can be spruced up with something topical regarding current news in the recipients' region, to create an emotional connection and bridge the electronic gap.

88

534 reads

The Five Ws

The Five Ws

  • In an email which has an event or plan, we need to give sufficient and concise information.
  • Answer the five Ws: Who, What, When, Where, and Why, as applicable.
  • This reduces the clutter of back and forth emails, and you respect the time of the recipient.

103

501 reads

CURATED FROM

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ga_brielle

I get my inspiration from nature and objects around me. I have a passion to colours, typography and skateboards.

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4. Watch Your Tone

4. Watch Your Tone

The tone of an email is difficult to assess, but more often than not, the reader will assign a tone, even when one was not intended, so be careful not to craft the email with tone by watching the use of exclamation marks, using inflammatory words, etc.

Mind Your Tone

We tend to respond to people using the same tone they use to speak to us.

If you need to have an emotionally charged conversation, speak in a way that's calm and collected. And if a discussion begins to escalate, focus on softening your tone or lowering your voice; others are likely to mimi...

2. Mind Your Tone

2. Mind Your Tone

We tend to respond to people using the same tone they use to speak to us.

If you need to have an emotionally charged conversation, speak in a way that's calm and collected. And if a discussion begins to escalate, focus on softening your tone or lowering your voice, others are ...

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