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Handling Difficult People

How to communicate effectively with difficult people

How to handle conflict

How to stay calm under pressure

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Handling Difficult People

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Figure out The Structure

A good rule of thumb is to start in the action of the story – this will draw people in. From there, ask yourself if you'll tell your story in chronological order, if you'll start at the end and find your way back to the beginning, or if you want, tell it in a series of flashbacks instead of a linear structure.

Don't worry about getting too fancy with the structure – often, telling a story chronologically is the best way to go.

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Select a Meaningful Story

Each of us has hundreds of stories we could tell. How do we know which one to pursue? Think back to moments in your life that really shifted you in some way.

Big decisions are a good place to find stories; so are embarrassing moments and mistakes. Think of a time you did something but it di...

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The Art Of Storytelling

Our lives are filled with storytelling, from the stories we tell our friends over dinner, to the ones we tell at eulogies, during toasts, at job interviews and on dates.
Stories help us relate to each other and build community.
Leveling up our storytelling game can lead to mo...

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Understand that A Story Is More than A Scene or An Anecdote

Does the story you want to tell have a beginning, a middle and an end? Does it have tension? Does it show some sort of transformation? These are the basic elements that make an anecdote blossom into a full-bodied story.

When you're telling a story, you aren't just describing what happened w...

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Develop Your Story

Once you find the story you want to tell, put it under a magnifying glass to blow it up big. Where were you (physically, mentally, emotionally) at that moment? How did it impact your life? What were the results?

Remember that in any great story you're not just sharing events that happened, ...

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Understand how You've Changed by The End

By this point, you know the moment your story is centered on, what the stakes or tensions are and how you want to tell the story. Writing the ending can be the hardest part.
You just have to end the story in a different place than where you began.
The key to a good ending is ...

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Ask Yourself if You're Ready to Share the Story

If you're considering telling a story rooted in vulnerability or trauma, it's important to consider whether you're emotionally ready to share that story.

Here are some signs you might not be ready to tell a story publicly:

if you get stuck on one scene and aren't able to come out...

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Remember that Storytelling Is Not About the Storyteller – It's About Connection

Keep it short and tight. If you're telling a story in a more interactive environment, like over dinner, remember that the purpose of storytelling is to engage with others. It's not about taking the spotlight for the entire time you're with someone. You want to offer a jumping-off point for someon...

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Don't Memorize Stories. They Are Meant To Be Alive

It's natural to feel nervous before sharing a story aloud. Become very familiar with your story. Practice enough to be comfortable telling it from memory, but the Moth team recommends that you don't memorize it word for word. If you memorize it verbatim, your delivery can sound stiff and you migh...

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