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Bottom Line
We all want to have helpful leaders—and be helpful leaders. Knowing what kind of help to give isn’t as simple as leaving our doors open. It takes a wide range of helpful practices to avoid micromanaging or under-leading.
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MORE IDEAS ON THIS
How To Handle: A Colleague Lacks Knowledge, Skills, or Experience for A Task
Example: If your sales manager doesn’t know how to use their updated CRM software, they need hands-on, directive instruction to learn how. “Come to me with any questions” isn’t helpful when someone has nothing but questions.
How to help instead: Provide them with training, ...
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The Open-Door Policy And It's Limitations
An open-door policy is helpful only if you can actually deliver on its intent. Far too often, we offer an invitation for our colleagues to ask questions or share opinions when it may not be the time or the place.
By putting the responsibility on others to approach us rathe...
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Being Helpful And Always Available At Work
Many leaders have had their own efforts and engagement thwarted by micromanagers that they may be wary of repeating the pattern with their direct reports.
They use “My door is always open” as code for “I don’t want to micromanage you, but I also don’t want to leave you flailing.”
Th...
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When a Decision Needs to Be Made Immediately or There’s a Crisis
Example: There’s been a building security breach. Everyone needs to exit the office immediately and gather in the parking lot next door for the next set of instructions. Offering an open-door policy for questions may slow an urgent mandate down when you want people to act now and ask questions la...
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Compliance Is More Important than Commitment
Example: If your expectation is that your team members comply with the company’s mandate to get vaccinated before they return to the office, telling your employees that your door is always open to questions or concerns about this may be misleading. It may send a signal that this policy is open to...
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CURATED FROM
CURATED BY
"The pessimist complains about the wind. The optimist expects it to change. The leader adjusts the sails.”- John Maxwell
MORE LIKE THIS
Reinforce A Request For Help
- In-group: Assuring that you’re on the helper’s team and the team’s importance taps into our need to belong to and perpetuate supportive social circles.
- Positive identity: Creating or enhancing their recognition that they are uniquely placed to provide assistance and th...
Developing insight about yourself
Two perspectives can help to develop self-knowledge.
- The "inside" view. This kind of self-awareness you gain from life experiences, such as a breakup, or finally knowing what you want in life. This knowledge underpins much of our motivation but tends to be hard to w...
Embracing Imperfection
Psychologist Dr Kristen Neff talks about how:
There isn’t anything wrong with the imperfection of life as long as we don’t expect it to be other than it is.
Happiness is not dependent on circumstances being exactly as we want them to be, or on ourselves being exactly as w...
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