Lesson 4: SYSTEMS and Strategy
SYSTEMS?
- Systems are one of the most important aspects of your business.
- Systems are a series of specific and explained processes showing how to carry out a task in detail
WHY ?
Systems are important for:
- Creating consistency
- Increasing your business's value
- Improving quality of work
- Increasing efficiency
RULES
- Always give consistent value to your customers and partners
- The system should be able to be operated by low skilled workers
- Order is required in all aspects
- Document using an Operations manual
- Provide predicable service to customers
- Use colour schemes specific to your business
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"The object of life is not to be on the side of the majority, but to escape finding oneself in the ranks of the insane" -Marcus Aurelius
Important for anyone in business already or wanting to start one
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