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Lesson 4: SYSTEMS and Strategy
SYSTEMS?
- Systems are one of the most important aspects of your business.
- Systems are a series of specific and explained processes showing how to carry out a task in detail
WHY ?
Systems are important for:
- Creating consistency
- Increasing your business's value
- Improving quality of work
- Increasing efficiency
RULES
- Always give consistent value to your customers and partners
- The system should be able to be operated by low skilled workers
- Order is required in all aspects
- Document using an Operations manual
- Provide predicable service to customers
- Use colour schemes specific to your business
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Lesson 3: The three personalities
Every person who goes into business is made up of three different people
These are
- The Technician,
- The Manager, and
- The Entrepreneur.
- Each o...
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Lesson 2: THINK DIFFERENTLY
- Most small businesses fail because they believe that if they understand the technical work of a business then they understand a business that does technical work (e.g. just because you are a good carpenter, doesn't mean you understand how to start a carpentr...
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Lesson 1: Change
- Change in business (and life) is essential for growth. Everything changes
- Without understanding the importance of change you won't be able to alter the things in your business that aren't working and require change to flourish
- Change in any ...
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"If your business depends on you, you don't own a business-you have a job. And it's the worst job in the world because you're working for a lunatic!
MICHAEL E. GERBER
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The Technician
- The Technician is the doer. Loving the hands-on work within the business
- Not caring about thinking or ideas or multitasking, the Technician just wants to tinker and work, always living in the present
- The Technician believes t...
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"Frightened of change? But what can exist without it? What's closer to nature's heart? Can you take a hot bath and leave the firewood as it was? Eat food without transforming it? Can any vital process take place without something being changed?"
MARCUS AURELIUS
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The Manager
- The Manager is the planner/ organiser. Always creating order and living in the past. Where the Entrepreneur sees opportunity and possibilities, the Manager sees the problems that will invariably occur.
- Constantly chasing the ...
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The Entrepreneur
- The Entrepreneur is always thinking forward and about the future.
- This personality is the part of us that is constantly making strategies, innovating, thinking creatively, looking for opportunities (and occasionally wrecking havoc).
- This also comes with the...
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CURATED FROM
CURATED BY
"The object of life is not to be on the side of the majority, but to escape finding oneself in the ranks of the insane" -Marcus Aurelius
Important for anyone in business already or wanting to start one
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