A manager knows its star performers. The company's world is easier thanks to them.
Great employees don't always make noise. If their unhappiness last long, they might just get up and go. They know their own worth and can find another company looking for A players.
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Interesting observation about how valuable team members react to unhappiness in the work place and how to prevent it. Liked the "just ask" part of the process of mediation.
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