When we draft a document, we're thinking about what we're doing, so we tell our readers what we're doing.
However, your readers don't need to follow the journey. They need to know where you end up.
Consider this sentence:
"I will now offer you three steps we should take to improve our onboarding process". A better sentence is, "We should take three steps to improve our onboarding process."
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Creator. Unapologetic student. Lifelong coffee ninja. Internet nerd. Bacon lover.
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