Learn more about product with this collection
How to analyze churn data and make data-driven decisions
The importance of customer feedback
How to improve customer experience
How to find your product's aha moment
- Start with data you already have—in particular, your user analytics and user feedback
- Supplement with user feedback
- Learn from churned users
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MORE IDEAS ON THIS
How to get users to aha faster
Signup forms, multiple tabs, installs, tutorial videos—the more work you make a user put in before they hit their “aha,” the less likely it is that they’ll stick around for it. If you can get users to their aha moment before requiring them to enter credit card info, agree to Terms of Service, or ...
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Why Aha moment is important
That moment things click—when a user realizes that they can truly benefit from your app—is their aha moment. Sometimes users actively realize this moment, while others experience it more subconsciously. Either way, the aha moment is the switch that turns an evaluating user into an activated user....
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Personalize your user's journey to “aha!“
Knowing which actions or events in your product trigger aha moments allows you to create more tailored onboarding experiences for different types of users.
For example, Duolingo asks the user to choose if he's new to the language or if he knows some.
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What is an Aha moment
What does that look like in the context of the user journey? For a ride-sharing app with a simple user journey, it might look like this:
Aha moments are emotional and impactful, creating a powerful impression that keeps users coming back for more. Ideally, your aha moment should happen the ...
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Tooltips
Use tooltips to point users where you want them to go, leading them directly to your aha moment with a step-by-step breakdown of what to do. Instead of telling users what to do via a boring guide or video, tooltips show users exactly how to get to their goals. When new users...
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CURATED FROM
The aha moment guide: How to find, optimize, and design for your product
appcues.com
6 ideas
·101 reads
IDEAS CURATED BY
Great ideas on how to start with the aha moment. Spoiler alert: Add it in onboarding
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The "Aha" Moment
It's that feeling of "Aha! That makes so much sense!”
If feels like you found a new perspective that immediately clicks with you and that makes everything in your life more manageable: work, relationships, health, money, and yourself.
Story-map solutions to find assumptions
First, we imagine an existing solution for the opportunity. We map users and write the steps they need to do in the solution sequentially over time (e.g. User comes to create content -> Users opens the editing mode -> User edits content -> User publishes content)
For each step we start wri...
How to find your Passion?
Once you start looking for what you were meant to do, it's easy to get caught up in the search. You can't find your passion by searching the depths of your mind. Passions come from actions and experiences, not idle contemplation.
Here are few simple ways to find your passion.
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