Act As If You Don't Know

Asking questions as if you don't know anything about the whole problem, and listening carefully, can ease out the worst of conflicts.

Listening also makes other people get the impression that you care.

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Communication

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There is a natural tendency in humans to avoid tough conversations, due to the fear of conflict.

But sometimes it is necessary to have these conversations, as postponing them can make the situation worse.

Adar Cohen

"Conflict is information, and handled well, conflict is opportunity."

Keep Quiet

Keeping quiet can work wonders on resolving conflict, and it aids the listening part too.

Conversations are great but silence can be priceless. Don't rush to blurt out your assumptions, at least at the beginning of the dialogue.

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RELATED IDEAS

Contrary to popular belief, body language in the context of public speaking is more than hand and arm gesture.

It means adjusting the way we stand, move and smile to capture and hold the attention of an audience.

Language as a tool
When students are learning a new language, it is notable that some can express their thoughts beautifully with a limited vocabulary. Still, others that know the language much better struggle to make themselves understood.

How well somebody communicates in a new language has very little to do with their language level and a lot more to do with their attitude.

Anger and frustration can result in great harm when expressed. When you experience these feelings towards your partner, try to calm down before starting a quarrel, which would only just injure your half's feelings.

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