Step 1: Define the source of the conflict.
The more information you have about the cause of the problem, the more easily you can help to resolve it. As a manager or supervisor, you need to give both parties the chance to share their side of the story. It will give you a better understanding of the situation, as well as demonstrate your impartiality. As you listen to each disputant, say, “I see” or “uh huh” to acknowledge the information and encourage them to continue to open-up to you.
14
135 reads
CURATED FROM
IDEAS CURATED BY
Collaborative effort equals enhanced quality of life and work.
“
The idea is part of this collection:
Learn more about leadershipandmanagement with this collection
How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
Related collections
Similar ideas to Step 1: Define the source of the conflict.
How to create psychological safety at work
- Build self-awareness in your team (recognizing how you prefer to think and behave)
- Demonstrate concern for team members as people.
- Ask for questions, different viewpoints, and considerations that have not yet been voiced.
Analysis paralysis and passivity
Anything that involves analysis can cause passive behaviour. Analysis paralysis is so common today due to the numerous sources of information available. You can spend hours analysing expert opinions instead of just doing and learning through experience. Reading expert books o...
Take the lead of your performance review
- Be sure to know what's expected of you. It’s really difficult to improve within your role when expectations have not been properly communicated to you.
- Ask for feedback. If your company doesn’t have a formal, regular feedback process in place, seek ...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates