Main do's and don't's
Do's
- Ensure the online community is awar of all the official community outlets.
- Have clear general rules and a single narrative for public information
- Be friendly.
- Be available to ensure each online moderator's needs are met.
- Be verbal, not responsive. Even experienced members deserve elaborate answers.
- Be personal, keep a clean chatroom, and always ask members to send you a private message in order to elaborate more directly
Don't's
- Do not treat different members unevenly
- Do not overreact
- Do not over-interact
- Be aware of new members
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- Identify Founding Members For An Online Platform: Having established the group’s foundation, provide a scalable platform for the community to interact more efficiently and find others regularly. To get your online community started, pick the ideal members in your community for that.
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