Easily Offended, Easily Manipulated.

Whenever someone says or does something that sets you off, take a deep breath and pull out a pen and piece of paper. Then, allow yourself some time to cool off — if you can wait for 24 hours to pass before you take any other action.

Writing down whatever is going on in your mind will help y...

Manage your day hour by hour. 

Set your phone or computer to ring every hour. When it rings, take a deep breath, look at your list and ask yourself if you spent your last hour productively. 

• Observing what is happening in a situation (such as someone saying or doing something you don't like).
• Stating how you feel when you observe the action.
• Expressing how your needs are connected to the feelings you identified.
• Addressing what you...