#36

27. If possible, take the stairs.

28. Always be willing to miss the next train.

29. Eat meat once a week, max. Ideally less.

30. Be polite to rude strangers – it’s oddly thrilling.

31. Ask questions, and listen to the answers.

32. Connect with nature: stand outside b...

• If you’re not getting results, take your complaint up the corporate ladder.
•  Ask a customer service rep, “If you can’t help me, who can I call or write who has the authority to help?

Here’s a few ideas on how to address this question in a thoughtful way:

Gettingto know a new person can be so tough without ever getting the chance to meet in person, so if I get the opportunity to get to know your staff, I plan to do my best to take every opportunity to share m...