To break down the concept of empathy vs. sympathy further:
When you're expressing empathy...
- You try to connect with the person.
- You offer validating statements that let the person know it's okay to have these emotions.
- You might respond with phrases like, "I get it. You have every right to feel that way."
When you're expressing sympathy...
- You can't necessarily relate to the person's situation.
- Your statements put a little bit of distance between you and that person.
- You might respond with phrases like, "I feel sorry for you" or "You poor thing."
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The Difference Between Empathy and Sympathy
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