The short answer? Almost always. By trying to relate your friend's feelings, you're not only validating them and their reaction; you're also letting them know that the emotional reaction they're having is okay—it's human. The key here is that the other person should then act on their feelings in an emotionally intelligent or constructive way. Empathy does not give them a free pass to respond however they may want.
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The Difference Between Empathy and Sympathy
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Empathy is the ability to understand and share others' feelings, crucial for successful relationships. Individuals with high levels of empathy have better social interactions and lower risk of rejection.
Struggling to see things from others' perspective or respond ...
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