The Mediator - Deepstash
The Mediator

The Mediator

Many managers are aware of the upsides of mediating conflict between employees. But mediation can break down, and the authors’ research explains four reasons why that may happen. Being aware of these potential tripwires allows managers to watch out for them and devise strategies to navigate each.

There are four roles — beyond the standard mediator role — that managers can assume to limit the potential damage of a dispute and get it back on track.

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georgeb

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