Own your bad news - Deepstash
Own your bad news

Own your bad news

  • When something bad happens, tell your customers (even if they never noticed in the first place).
  • People will respect you more if you are open, honest, public, and responsive during a crisis.
  • A good apology accepts responsibility.
  • Take a deep breath.
  • People are creatures of habit. That's why they react to change in such a negative way.

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prince_rahul

The more one seeks to rise into height and light, the more vigorously do ones roots struggle earthward, downward, into the dark, the deep โ€” into evil.

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