Don't Make Assumptions.

• In Miguel’s eyes, making assumptions leads to suffering.
• Assumptions often have very little basis in reality and are only real in our imaginations.
• To overcome this expectation, ask questions and maintain clear communication with others

• Ask for clarification when in doubt.
• Be clear in your communication.
• Avoid misunderstandings by being open and honest.
• Be open to hearing the other person's point of view.
• Avoid mind reading and projecting your own thoughts and feelings onto others.
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Don’t let misunderstandings diminish the negotiation process. Be as organized as possible with what you want.

• The person with whom you’re negotiating will likely be impressed with your organization, and they’ll also appreciate the fact that you aren’t there to ...