By involving stakeholders, they can be more empathetic with the users, not just caring about the business.
Example: In the research plan process, you can ask stakeholders to match it with their expectations.
Research insights determine how well the stakeholders engaged in the research process.
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These are notes and ideas I gathered during the product design conference by Tokopedia, Humanizing Design at Scale. It's not self-explanatory that much, and I'm sorry for that. You could just reach me out to ask anything.
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Similar ideas to Involve stakeholders in every design (research) process
Outcome: The ideal result, hopeful conclusion, best end for your goal.
Process: The skills you need, the method required to get you there.
Write down the skills, process or methods you need to achieve the outcomes in Step #2
For example:
Customer Discovery questions are open-ended & nonspecific. You are letting the customer lead the conversation & tell you about their struggle. Example questions:
It can be easy to limit your thinking and embed solutions in your HMW questions. But doing so restricts the pool of possibilities, and fewer ideas are generated. In the example below, the first HMW suggests a particular type of solution, whereas the second is agnostic about any particular solutio...
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