5. Stay calm

When your body language communicates reluctance or anxiety, it undercuts the message. 

Simply slowing the pace and talking in an even tone helps calm the other person down and does the same for you. It also makes you seem confident, even if you aren’t.

When something upsets us, it can be difficult to control our anger. However, it's important to remain calm and patient with others, especially during stressful situations.

Losing your temper does not demonstrate strength or assertiveness. In fact, it often has the opposite effect. Remember ...

In Navy, there's a word said "Calm is smooth, smooth is steady, steady is fast". When facing an emergency, your mind will naturally desire a solution immediately. Instead, pause and assess the situation to ensure you have accurate information to act on, plan your action. Then, when you choose to ...